FAQ
Deposit & damages
No upfront cash deposit — here’s exactly how deposits and damages work.
Is there a deposit?
There’s no upfront cash deposit and no credit check. A £150 damage deposit is held against your payment card and released when you return the bike in the condition you collected it.
What counts as fair wear and tear?
Normal use — light scuffs, tyre and brake wear from regular riding — is expected and not charged. Damage charges only apply to avoidable damage beyond normal wear, assessed honestly by the workshop on return.
When is my deposit released?
The card hold is released after the bike is returned and checked, normally within a few working days, provided it’s in acceptable condition.
What if the bike is damaged in an accident?
If you have optional damage cover, you’re protected up to the policy terms. Without it, repair costs may be charged against the deposit or invoiced — we always show you the assessment first.
Ready to start?
Reserve in 60 seconds, collect tomorrow in Hammersmith. From £49/week, no deposit.