Otto blog · 4 min read

Why Otto is London delivery riders’ first choice

All-inclusive pricing, real humans, and the support that keeps you earning.

Why do London delivery riders choose Otto Scooter?

Riders choose Otto because everything is included in one weekly price and there’s a real team behind it. From £49–£79/week you get hire-and-reward insurance, GPS, free servicing and same-day breakdown replacement, with no deposit and no credit check — and Otto is rated Excellent on Trustpilot (4.7/5 from 121 reviews). When something goes wrong, you reach real humans on phone, WhatsApp or in person at the Hammersmith workshop, not a call-centre script.

Otto has operated in London since 2019, serves over 2,000 riders, runs one of the city’s largest fleets and partners with names like Deliveroo and Pizza Hut. It also offers what many don’t: no-licence e-bikes and rent-to-buy.

Everything included, nothing hidden

Insurance, servicing, GPS and breakdown replacement are all in the weekly price. No deposit, no credit check, no surprise bills — just one predictable cost so you can focus on earning.

Real support that keeps you earning

Break down and we aim to swap your bike at Hammersmith the same day, free on every rental plan. You deal with real people — phone, WhatsApp or in person — not an automated queue.

Proven, and trusted by the big names

Six years in London, 2,000+ riders, an Excellent Trustpilot rating, and partnerships with Deliveroo, Pizza Hut, Domino’s, Ocado and GoPuff. Plus options others lack: no-licence e-bikes and rent-to-buy.

FAQ

What’s included with an Otto rental?
Hire-and-reward insurance, GPS tracking, free servicing and same-day breakdown replacement — all in the weekly price, with no deposit and no credit check.
How is Otto rated?
Excellent on Trustpilot — 4.7/5 from 121 verified reviews.
Does Otto offer no-licence options?
Yes — the ETT Trayser 2.0 and Cycl Carr-E e-bikes need no licence or CBT, from £49/week.
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