Otto blog · 5 min read

Delivery platforms London couriers should know

Uber Eats, Deliveroo, Just Eat, Stuart, Relay — and how one bike (and one insurance) covers them all.

Which delivery platforms can I ride for in London?

London couriers can ride for several platforms — the biggest are Uber Eats, Deliveroo and Just Eat for food, plus Stuart and Relay for parcels and multi-drop courier work. Many riders multi-app, switching between them to take the best-paying orders. The key practical point is insurance: you need hire-and-reward cover for any of them, and a single Otto rental includes cover valid across all five, so you can multi-app on one bike without arranging separate policies.

An Otto rental (from £49–£79/week) bundles that insurance with GPS, free servicing and breakdown replacement, with no deposit. No-licence e-bikes get you onto cycle lanes for fast central deliveries; mopeds add speed and range for wider zones.

Food delivery: Uber Eats, Deliveroo, Just Eat

The three big food platforms dominate London delivery. Each has its own app, sign-up and pay structure, but all require a delivery-ready vehicle with hire-and-reward insurance. Otto is an official Deliveroo partner and our rentals are certified for all three.

Parcels and multi-drop: Stuart, Relay

Stuart and Relay focus on parcels and multi-drop courier work, often suited to a cargo e-bike with plenty of carrying capacity. Our no-licence e-bikes (ETT Trayser 2.0, Cycl Carr-E) are popular here — cycle-lane access, big racks, no CBT.

Why multi-apping pays

Running more than one app means you can always take the best-paying order in your area and keep your downtime low. Because Otto’s insurance covers all five platforms, multi-apping costs you nothing extra in cover — pick the order, not the policy.

FAQ

Can one Otto rental cover multiple platforms?
Yes — Otto’s hire-and-reward insurance is valid across Uber Eats, Deliveroo, Just Eat, Stuart and Relay, so you can multi-app on a single rental.
Which bike is best for parcel platforms like Stuart and Relay?
A no-licence cargo e-bike (ETT Trayser 2.0 or Cycl Carr-E) is popular for parcels — cycle-lane access and big racks, no CBT needed.
Do I need separate insurance for each app?
No. Otto includes one hire-and-reward policy that covers all the major London platforms.
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